Shipping

We do! However, we are only able to use UPS and have to charge a calculated shipping rate. Buyers are also responsible for any fees incured from the shipment (ex: taxes & duties). International shipments are done at your own risk. We can not refund for lost international shipments.

We process all orders within one business day of purchase. From there it normally takes 2-5 days to deliver your order, depending on distance, carrier, and what shipping method is used.

We ship all orders for FREE using USPS by default. You have the option to upgrade to UPS at checkout.

International orders will be required to use UPS.

If the tracking number associated with your order shows that your package was lost in the mail, we will mail you a replacement, free of charge! We determine a package to be lost if there is no tracking update for 14 business days prior to the previous update. If tracking shows that the item was delivered, there is nothing we can do from our end, your best course of action is to go to your local post office and see if they can assist you from there.

Product

While we do our best to ensure every item is packed well to make it to you safely, the USPS can be a little rough with packages sometimes. If your item breaks in the mail, please reach out to us and we will make things right.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just follow this link to get started.

If you have any special requests for your order, please contact us before hand and we will do our best to accomodate!

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